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Can you use Zilch if you have cognitive challenges?

Here’s what we’ve got in place to help with cognitive impairment.

If someone is experiencing cognitive challenges like dementia or a brain injury, we can work with them or a carer to keep them making the most of Zilch.

What support is available?

  • Set up third-party access like power of attorney

  • Simplified, clear communication

  • Extra patience and time from our team

How to arrange this

Start this conversation by emailing [email protected] or by heading to the help section in your app, tapping Live Chat and asking about cognitive impairment support.

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