Zilch

If you need help with your account or have a question about using Zilch, our Customer Support team is here to help.

The quickest way to contact Zilch is through Live Chat in the Zilch app.

1. Open the Zilch app.
2. Go to Help.
3. Tap Live Chat.

Live Chat is available 24 hours a day, seven days a week.

- Call us on +44 (0)20 3405 9775 9am–5pm, seven days a week

If you have account access or accessibility queries click here

You may be able to find the answer you're looking for in our Help Centre.

The Help Centre includes information about:

- Using Zilch
- Managing your account
- Troubleshooting common issues
- Payments, purchases and refunds

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You might find these Help Centre articles useful:

<a href="https://help.payzilch.com/en/articles/6598-how-to-make-a-complaint" rel="nofollow noopener noreferrer" target="_blank">How to make a complaint</a>

<a href="https://help.payzilch.com/en/articles/6686-leave-us-a-review" rel="nofollow noopener noreferrer" target="_blank">Leave us a review</a>

<a href="https://help.payzilch.com/en/articles/41362-get-help-with-financial-difficulties" rel="nofollow noopener noreferrer" target="_blank">Get help with financial difficulties</a>

- <a href="https://help.payzilch.com/en/articles/6598-how-to-make-a-complaint" rel="nofollow noopener noreferrer" target="_blank">How to make a complaint</a>
- <a href="https://help.payzilch.com/en/articles/6686-leave-us-a-review" rel="nofollow noopener noreferrer" target="_blank">Leave us a review</a>
- <a href="https://help.payzilch.com/en/articles/41362-get-help-with-financial-difficulties" rel="nofollow noopener noreferrer" target="_blank">Get help with financial difficulties</a>

How to contact Zilch

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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How to contact Zilch

How do I contact Zilch?

If you have account access or accessibility queries click here

Before you contact Zilch