Not having a fixed address can make banking tricky, but we’ve got solutions.
Can I open or keep an account?
You can – we have ways to support you, including alternative proof of identity and address.
Can you send mail somewhere safe?
We can arrange to send statements or letters to a trusted contact or support organisation.
How do I get help?
If you’ve already got an account but need additional support, you can head to the Help section in your app and tap Live Chat.
If you’re looking to open a Zilch account or are having trouble doing so, you can email [email protected].