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If your mental health is affecting your ability to manage your account or make payments, support may be available.

We understand that everyone's situation is different and we'll consider your circumstances when discussing available support options.

If financial pressure is affecting your wellbeing, we may be able to help by:

- Pausing your payments
- Adjusting your repayment schedule
- Providing additional support based on your circumstances

We'll explain the options available and any impact they may have before any changes are made.

<b>What support is available if my mental health is affecting my finances?</b>

Free mental health support is available from the following organisations.

- Call 116 123
- Free, confidential support, 24 hours a day

- Text SHOUT to 85258
- Free, confidential support, 24 hours a day

- mind.org.uk
- 0300 123 3393
- Monday–Friday, 9am–6pm

- Call 111 for urgent mental health support

Find out what support may be available if your mental health is affecting your finances

I’m struggling with my mental health – what support can I get?

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I’m struggling with my mental health – what support can I get?

What support is available if my mental health is affecting my finances?

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