If your Pay over 6 weeks purchase has gone through as a Pay now purchase, or we've used the wrong payment method for your purchase, check the following:
Your smart settings
If you don't open the Zilch app and enable your card or choose Zilch Anywhere, we'll take a purchase according to your smart settings. Make sure this is set to Pay over 6 weeks.
Your purchase amount
Pay over 6 weeks purchases start from £10 – any purchase total under £10 (£9.99 and below) will be taken as a Pay now purchase. If you applied Rewards to your purchase and this took the amount to less than £10, it will be taken as Pay now.