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What happens if one of the items I ordered is out of stock?
What happens if one of the items I ordered is out of stock?

Here’s what to expect if one of the items ordered is out of stock

Updated over a week ago

Don't worry! If your retailer informs you that some of the items you ordered are unavailable, they will notify us of the final amount of the transaction. We will then adjust your remaining installments to reflect the reduced settled amount.

In case, all of the items you ordered are out of stock, Zilch will receive a refund. Once the refund is received, we will contact you via email and display the refunded amount on the payment details screen of your purchase. Refunds will take about 3-5 working days to reflect on your bank account depending on your banking provider.

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