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How do I sign up to Zilch?

How to create a Zilch account

Signing up to Zilch is quick and easy and can be completed in the Zilch app.

If you don't already have the Zilch app, download it from the App Store for iOS or Google Play for Android.

When you sign up to Zilch, we'll run a soft credit check as part of the application process – a soft credit check will not affect your credit score.

As a responsible lender, we use a soft credit check to help us understand what you may be able to afford.

How to create a Zilch account

To create a Zilch account:

  1. Open the Zilch app.

  2. Select Create account.

  3. Follow the instructions in the app.

  4. Complete the identity verification process.

What do I need to create a Zilch account?

To create a Zilch account, you'll need:

  • A valid UK debit card

  • A UK postal address

  • A mobile phone number

  • An email address

To issue your Zilch card, we'll also need:

  • Proof of ID

  • Proof of address

Am I eligible for Zilch?

To use Zilch, you'll need to meet our eligibility criteria.

For example:

  • You must be at least 18 years old

  • You must be a UK resident

  • You can only have one Zilch account

  • You must pass the electronic verification and soft credit checks

  • You must pass our IDV verifications checks

Zilch eligibility depends on the information you provide during sign-up, including the results of a soft credit check.

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