Pay monthly lets eligible customers spread the cost of a purchase across monthly instalments with Zilch.
Depending on your eligibility and account status, you may be able to spread payments over:
3 months
6 months
12 months
You’ll see your available Pay monthly options in the Zilch app before checkout.
Pay monthly availability depends on your eligibility, account status and the purchase amount.
How Pay monthly works
When you use Pay monthly, Zilch splits your purchase into:
an upfront payment at checkout
followed by monthly repayments over your selected repayment term
Depending on your Zilch plan, your upfront payment at checkout may be:
0%
25%
50%
Your upfront payment percentage is determined by your Zilch plan, which is based on factors including your account history and eligibility.
The remaining balance, including any applicable fees, is then divided across your monthly instalments.Your monthly instalments are automatically collected from your linked payment method on the same date each month, based on the date of your original purchase.
Before confirming a Pay monthly purchase, the Zilch app will always show:
your repayment schedule
any applicable fees
your total repayment amount
the number of monthly repayments
your upfront payment amount
Pay monthly repayment examples
Pay monthly repayment examples
Pay over 3 months example
For a £300 Pay monthly purchase over 3 months with 25% upfront:
£75 paid at checkout
the remaining balance split across 3 monthly repayments
applicable Pay monthly fees included within the monthly repayments
Pay over 6 months example
For a £300 Pay monthly purchase over 6 months with 25% upfront:
£75 paid at checkout
the remaining balance split across 6 monthly repayments
applicable Pay monthly fees included within the monthly repayments
Pay over 12 months example
For a £600 Pay monthly purchase over 12 months with 25% upfront:
£150 paid at checkout
the remaining balance split across 12 monthly repayments
applicable Pay monthly fees included within the monthly repayments
Minimum purchase amounts for Pay monthly
Minimum purchase amounts for Pay monthly
The minimum purchase amount for all Pay monthly terms (3, 6 and 12 months) is £75.
If applying Rewards reduces your final purchase total below the minimum purchase amount, the Pay monthly option will not be available for that purchase.
Pay monthly fees and charges
Pay monthly fees and charges
Pay monthly purchases include a monthly fee.
The monthly fee is a percentage of your total purchase amount, applied each month for the duration of your repayment term. For example, a 1.5% monthly fee on a £300 purchase means 1.5% of £300 (£4.50) is added to each monthly instalment.
Your Pay monthly fee is calculated at checkout based on:
your purchase amount
your repayment term
how you use Zilch
whether you enable your Zilch card before paying
You’ll always see your Pay monthly repayment amount, monthly fee and total repayment amount before confirming your purchase.
Pay monthly fees when you enable your Zilch card before checkout
If you search for your store in the Zilch app and enable your Zilch card before paying with a participating retailer:
Pay over 3 months: 0%–1.5% monthly fee
Pay over 6 months: 1.5% monthly fee
Pay over 12 months: 1.5% monthly fee
Pay monthly fees when using Zilch Anywhere
If you use Zilch Anywhere, or complete your purchase without enabling your Zilch card first:
1.8% monthly fee applies
The monthly fee is added to your total repayment amount and paid as part of your monthly instalments.
How to get lower Pay monthly fees
How to get lower Pay monthly fees
You may be able to get lower Pay monthly fees and higher Rewards by enabling your Zilch card in the app before checkout.
To enable your Zilch card before using Pay monthly:
Open the Zilch app
Select Online or In-store
Search for your store
Choose your Pay monthly option
Enable your Zilch card
Complete your purchase as usual
How to use Pay monthly online
How to use Pay monthly online
To use Pay monthly for an online purchase:
Open the Zilch app
Search for your store
Select your Pay monthly option
Enable your Zilch card
Complete checkout using your Zilch card details
How to use Pay monthly in-store
How to use Pay monthly in-store
Before using Pay monthly in-store, add your Zilch card to your digital wallet:
Apple Wallet
Google Wallet
Samsung Wallet
Then:
Open the Zilch app
Select In-store
Search for your store
Select your Pay monthly option
Enable your Zilch card
Pay using Tap and Pay
Using Pay monthly with Zilch Anywhere
Using Pay monthly with Zilch Anywhere
Zilch Anywhere lets you use Zilch at any retailer, even if they aren't a participating Zilch partner. Instead of enabling your Zilch card through a specific store in the app, you use your Zilch card directly at checkout. You can use Pay monthly with Zilch Anywhere for online and in-store purchases.
If you use Pay monthly through Zilch Anywhere, or do not enable your Zilch card before checkout, a higher monthly fee may apply.
Using Rewards with Pay monthly
Using Rewards with Pay monthly
You can use Rewards with eligible Pay monthly purchases.
To use Rewards with Pay monthly:
Open the Zilch app
Select Online or In-store
Search for your store
Select your Pay monthly option
Toggle Rewards on
Enable your Zilch card
Complete your purchase
If applying Rewards reduces your final purchase amount below the minimum spend requirement, the Pay monthly option will not be available.
Snoozing Pay monthly instalments
Snoozing Pay monthly instalments
Eligible Pay monthly instalments can be Snoozed by up to 8 days.
A Snooze fee applies each time you Snooze an instalment. See Snooze fees for full details. Each Pay monthly instalment can only be Snoozed once.
If you Snooze a Pay monthly repayment, the full instalment is Snoozed, including any fee amount included within that repayment.
Payment support for Pay monthly repayments
Payment support for Pay monthly repayments
If you’re worried about making a Pay monthly repayment, contact Zilch as early as possible so we can review your situation and discuss available support options.
Free independent support is also available from:
Citizens Advice
StepChange Debt Charity
Pay monthly FAQs
Pay monthly FAQs
Why am I paying a Pay monthly fee if I paid 0% upfront?
Paying 0% upfront only changes the amount you pay at checkout.
Applicable Pay monthly fees are still included within your repayment plan and total repayment amount.
Will I always see Pay monthly fees before paying?
Yes. Zilch always shows your Pay monthly fees, repayment schedule and total repayment amount before you confirm your purchase.
Who can use Pay monthly?
Pay monthly is only available to eligible customers.
Available Pay monthly options may vary depending on your account status, eligibility and purchase amount.
Can I repay a Pay Monthly purchase early?
Yes. You can repay your Pay monthly balance early at any time in the Zilch app.
Will I still pay Pay monthly fees if I repay early?
Yes. Your total Pay monthly fee is agreed at checkout and still applies if you repay your balance early. The fee amount does not reduce if you settle your plan ahead of schedule.
