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How can I verify my identity?
How can I verify my identity?

Find out how Zilch verifies your identity and what documents can be used as proof of identity or proof of address

Updated over a week ago

Personal Identification

If we are unable to verify your account electronically, we may require that you provide us with a valid form of ID. For this, we accept:

  • A valid passport

  • Driver's License

  • Government-issued ID

Address Verification

We may also need to verify your address. The name and address on these need to match the details you’ve given us. We accept:

  • Utility bill (gas, electric, satellite television, landline phone bill) issued within the last 3 months

  • Bank statement issued within the last 3 months

  • Government Issued Document

A Selfie

At times, we may also request a selfie holding up your ID documents.

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