If you are a fully registered customer and have already repaid a loan with Zilch, you can update your details in the Zilch App. Tap My Account, select Personal Details, and update your address.
If you are a new customer and want to update your address, we ask that you submit two of the following proof of address documents to our Customer Support Team for verification purposes:
A bank or credit card statement
A utility bill (for example: gas, electricity, water or telephone)
Government Issued Document
Please note your proof of address document needs to be dated within the last 3 months and submitted in the form of one scanned/photo documented copy of a physically mailed letter, or two screenshots from different sources that prove your address.