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What happens to my payment schedule when I return some items from my order?
What happens to my payment schedule when I return some items from my order?

Here’s what to expect when you make a partial refund

Updated over a week ago

If you’ve returned some items from your order and received a refund, we’ll apply this to your installments to reduce future payments. If your partial refund is larger than the balance you have left to pay, then we’ll refund you the difference.

Until Zilch receives the refund from our merchant, your original payment schedule with Zilch will continue.

If you’re expecting a refund but have an installment due soon, please continue to make this payment and once we receive your refund, we will apply the refund to your purchase or adjust your upcoming installments accordingly.

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